Privacy Policy

At HLM जन सेवा, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We do not collect any sensitive personal data from you. The app is designed to help users book a Free Ambulance and Free Water Tanker service. The information we collect is strictly related to your service request and may include:

  • Location Information: If you choose to use location-based services, we may collect your GPS coordinates to provide accurate service (ambulance or water tanker location).

We do not collect or store any high-risk or sensitive information like SMS or Call Logs.

2. Permissions

Our app does not require any high-risk or sensitive permissions. Specifically, we do not request permissions related to:

  • SMS/Call Logs
  • Camera or Microphone (unless necessary for a future feature)
  • Contacts

The permissions we request are minimal and only for functionality directly related to the service.

3. Target Audience

Our app is intended for general users who require Free Ambulance and Free Water Tanker services. The app is designed to provide these services to users in need, with the goal of helping the community. The content and services are suitable for all age groups.

4. Ad-Free App

Our app does not contain any advertisements. We are focused solely on providing the services to our users without interruptions from third-party ads.

5. Accessing Restricted Parts of the App

There are no restricted parts in our app that require specific access permissions. All users can freely access the core services for booking ambulances and water tankers without any need for special permissions or credentials.

6. Security Practices

We take your privacy seriously and use industry-standard security measures to protect your data. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

  • Data Encryption: Any data transmitted from your device is encrypted and handled securely.
  • Access Control: Only authorized personnel have access to any necessary data for operational purposes.
  • Data Retention: We will only retain data related to your service requests for as long as necessary to complete your request or for legal compliance purposes.

7. Content Ratings

We receive content ratings and reviews from official rating authorities to ensure that our app is suitable for users of all ages and complies with applicable regulations and standards.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify users through the app or other means. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please feel free to contact us at:

  • Email: hlmjanseva@gmail.com
  • Mobile: 9155339187

By using the app, you agree to the terms of this Privacy Policy.

This Privacy Policy was last updated on 02/02/2025.